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Tenant Portal

Rent payments and maintenance requests in one place.

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Rent payments

Pay rent securely

Use the Baselane tenant portal for ACH or card payments and your payment history.

Open BaselaneACH payments are free. Card processing fees may apply.
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Maintenance

Request a repair

Submit routine or urgent maintenance details, photos, availability, and entry permission.

Submit a requestThe portal creates a trackable ticket and alerts your landlord.

Emergency contact

Call or text for property emergencies

Use this number for active flooding, a major water leak, fire or smoke, a gas smell, a serious electrical hazard, loss of heat during freezing weather, or another immediate threat.

For fire, a gas leak, a medical emergency, or immediate danger, leave the area and call 911 first.