JTJayTay RentalsResident portalLandlord sign in

Welcome home

Your rental essentials, all in one place.

Pay rent, report a maintenance concern, or find emergency contact information.

$

Rent payments

Pay rent securely

Use the Baselane tenant portal for ACH or card payments and your payment history.

Open BaselaneACH payments are free. Card processing fees may apply.

Maintenance

Request a repair

Submit routine or urgent maintenance details, photos, availability, and entry permission.

Submit a requestThe portal creates a trackable ticket and alerts your landlord.

Emergency contact

Call or text for property emergencies

Use this number for active flooding, a major water leak, fire or smoke, a gas smell, a serious electrical hazard, loss of heat during freezing weather, or another immediate threat.

For fire, a gas leak, a medical emergency, or immediate danger, leave the area and call 911 first.